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Reviews

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Heliflight appreciates feedback from all our valued customers on the services that we provide.

 

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All ratings & reviews are gratefully received.

 

Customer Reviews 

Graham Blakeman - Posted 22nd April2013

 

Vikki Mann - Posted 17th April 2013

 

Simon & Karen Golledge - Posted 7th March 2013

What a FAB experience. This was a surprise from my husband and I was very nervous but I needn't have worried as Candia was brilliant. She was so lovely and made me feel at ease. Would highly recommend this experience, in fact I recommended Heliflight to a work colleague today. Thank you so much :). 

Jennifer Worthington - Posted 22nd February 2013

 Very professional service during booking and on the day of flying. Friendly knowledgeable pilot who flew over all the areas we had asked for and more! Fantastic value and a great experience

 

Karen Gwilliam Posted 30th January 2013

A big thank you to everyone at Heliflight uk for an amazing experience. We were bought the helicopter flight as a Christmas present and were promptly booked in for the 12th January, when we arrived the staff were friendly, polite and reassuring. Jon the pilot was very knowledgeable of the area we flew over. We really enjoyed ourselves, thank you. Karen, Conor and Marian.

 

Richard Townshend- Posted 9th January 2013

I received a trial flight/lesson as a gift. Before getting in the helicopter Candia gave a quick overview of the controls, procedures, and the basics of helicopter flight. We then took off and flew over my local town and even managed to fly over my house! I then had a chance to try the controls which was fun. Towards the end of the flight I had a go at hovering near ground level, which unfortunately I wasn't too good at! Overall the experience was fantastic and Candia was a great instructor. I am definitely tempted to give it another go sometime! 

 

Dave Thomas - Posted 3rd December 2012

This introduction to flying a helicopter was so good if I had the money I would do it every week. I'll just have to save hard and have lessons as and when I can afford it

 

Richard Sumner - Posted 7th November 2012****

I attended for an experience gift of a trial helicopter lesson. My instructor was Candia. Firstly my instructor was excellent, very patient, and explained everything in easy to understand terms. She was an excellent ambassador for the company. The overall experience was brilliant. I would thoroughly recommend anyone to fly with this company. 

 

James Paxton - Posted 17th September 2012 ****  

Had a great hour session with Candia, looking at each of the flight controls individually then used together, climbing, descending, turning, then some auto- rotations, before heading back for some landing practice and hovering. Very addictive, and made a great change from aeroplanes - I'm almost a convert! Staff on site were a pleasure. 

 

Rob Twitchen - Posted 5th September 2012*****

I was made to feel very welcome at Heliflight. The lesson was a great experience with my instructor explaining things all the way. 
High recommended and I will definitely be back for more. 
Thanks guys. 

Richard Vivan- Posted 11th August 2012 *****

Excellent. The pilot briefed me before very well and continued talking me through it as we flew. I was really thrilled to actually hold the controls to fly and to hover rather than just be flown around. It all finished too quickly. Totally different. Best thing I've done for a long time and I am a thrill seeker.

Jasmine Clarke - Posted 31st July 2012 *****

With my Dad being a pilot I've grown up around the aviation world; I'm coming up to completing my PPL(A) flight training and helicopters have always been considered by my fellow fixed wing pilots as the 'dark side'. Through my job I managed to be lucky enough to go up in the Police helicopter for familiarisation and instantly thought 'Woah, I have to have a go at this!'. I booked a 60 min trial lesson in an R44 and loved every minute of it; John was a great instructor, the sights were beautiful and the weather fantastic! Subsequently, i'm returning to Heliflight next weekend to start my PPL(H)! I would highly recommend to anyone! Thanks guys! 

 

Jacky Chick - Posted 18th July 2012 *****

Heliflight really helped me out when my son's birthday flight was cancelled at short notice by another company.
They booked us in at short notice and we really enjoyed it. My son said it was really "cool"
Thanks Heliflight. 

 

Chris LeesChris Lees - Posted 12th June 2012****

Everything I expected from a first flight.

I was taken for a 30-minute flight by Jon in a Robinson R22 with a very detailed description of the aircraft, flight principles and what was going on.

During the flight I was given the opportunity to learn and experiment with each control individually and when landing was asked to touch down while the pilot controlled cyclic and yaw. 

Brian Hollett - Posted 29th May 2012****

Absolutely brilliant experience with a very friendly and helpful pilot.

Well organised and length of flight maybe a little longer than booked. Details of what to expect and points of interest along the way well explained, flexibility on 'where to go' very good. No doubt trip enhanced by exceptional clear weather but would certainly go with Heliflight again. Only criticism was that my wife's headphones made her uncomfortable with the amount of background chatter going on. Must say I didn't notice that, but maybe Heliflight should give the option of a pair of earplugs to people who want to enjoy the experience in quiet.
Thanks for a good morning.

 

Shane Hooper - Posted 29th May 2012 ****

Really enjoyed my taster lesson. Everything was explained really well before and during the flight. Highly recommend people to have a go. Thanks

 

 

PHarding    Phil Harding - Posted 16th May 2012 ****

I thought before I attended that there would be a ground school brief but as this was done in the heli it was very relevant. This was a 60th birthday present from my children and although there was a breeze, the day was prefect for them to also enjoy my experience. The R22 was ideal for training as it is a simple heli and as I already have 150 hours on fixed wing planes I was able to concentrate on the purely technical aspects of flying this machine. It was great fun although not very intuitive with all the control movement inputs being very small and precise, but then I never expected it to be easy. The low level hovering was very difficult to master and I'd like to have some more goes at improving that but I thoroughly enjoyed the whole experience.

 

Martin Anthorn *****

One of the best experiences I have had, Certainly given me the bug to fly more often. The Staff and Pilot were very helpful and made my day one to remember.

Many Thanks and See You soon

Keith Myatt - Posted 14th April 2012 ****

Great experience, cant wait to go back

Adam Rush - Posted 27th March 2012 *****

Absolutely brilliant experience, can not recommend enough. The hour experience was a full hour in the air. My instructor was excellent and I can't wait to go again

Steven symonds - Posted 17th February 2012 ****

Really enjoyable flight and far far more interactive than i had expected

Ritchie Best - Posted 7th February 2012 ****

I had a great flight, The team managed to fit me in despite it starting to snow. My instructor was brilliant, she gave me a quick and simple briefing, before running through the controls pre-flight in the R22. I had a a really interactive flight and got to take the controls for a lot of the flight... I was even given a number of chances at practicing the hover!!! very tricky... Thoroughly enjoyed my flight and really learnt a lot. Thank you very much, Ritchie. :-)

Alex P - Posted 1st February 2012 ****

An excellent experience. I had a half-hour lesson/trial flying an R22 helicopter and thoroughly enjoyed myself. The whole process felt a little rushed but the costs involved enforce this to a great extent. The land based tuition could perhaps be slightly less rushed but there can be no doubting the professionalism of everyone at Heliflight and especially the experience of my tutor. I came away having had a thoroughly enjoyable half hour, with a lot of respect for the ability of the trainer (and helicopter pilots in general!) and very tempted to book myself another lesson in the near future. Alex

Mike Ball- Posted 24th January 2012 *****

I have been meaning to compile this report for several months now (its a busy life). Really want to share this experience as I think it would encourage others to do the same. I am 60 and fly anything I can lay my hands on. Started on Cessna 152,s and have flown about 12 different types including twins and an Extra 300, solo-ing on in Robin 1260i. under the NPPL scheme. Some years back got interested in Rotary and have (fairly low) hours on the wonderful Robinson R22. (thanx Capt. Patrick Newton and Capt. Tony Gilson at Heliair Wales for their excellent training). At this point I need to mention that I have a very restrictive disability being very deaf. Having read an excellent article in an old "Pilot" magazine about turbine conversion I tried to set in motion a plan to experience the same. As the article featured the Bell Jetranger I was now well and truly hooked. As a twice yearly visitor to Dudley I found to my delight the lovely Airfield Halfpenny Green, now with the smart name of Wolverhampton Buisness Airport. It was here I found Heliflight and was immediately impressed with, well everything about them really, their very fine premises (with integral hanger, upstairs lounge with viewing terrace), offices, their very friendly, helpful and professional staff and last but not least their fleet of aircraft. Because of my hearing problem I could only make the final arrangements by text and email, in this I am grateful to Capt. Joe Searles and the other staff for their efficient help. My flight was with Capt. Jules Fellows. I was really impressed with how he coped with my hearing loss, quickly working out what my abilities were, having listened to my background, also picking up quickly on my flying capabilities. I had done a great deal of research before hand which was a great help but Jules added to that with much more valuable information. In fact he allowed me to do more than I had dared to hope for, including the start up (an experience not to be missed) autorotations, landings and take off,s. He even picked up my video camera at one stage so I also have a record of my flight. Next time im in Dudley in Aug I will definitely be wanting to visit Heliflight again. If all this sounds a bit over the top, I can assure you im not on their payrole, I am merely an aviation addict as we all are, I have never made any report before about anything so I think you can imagine the impact this experience had on me. Thanx Heliflight, especially Joe and Jules, hope to see you again soon, Mike Ball.

Alex Forbes - Posted 22nd December 2011 *****

I used Heliflight for a pleasure flight as a surprise to propose to my girlfriend. The team at Heliflight were more than happy to help with my unusual request and spent a great deal of time working out the plan. As with any aviation hobby issues with one aircraft where quickly resolved and they worked out a solution. On the day everything went to plan and the team were fantastic. Some great souvenirs added to the experience. I would highly recommend using them again for any Helicopter activities.

 

Dave Yearsley - Posted 16th December 2011 *****

On Saturday 10th December 2011 by Dave Yearsley. I can honestly say I would give 10 out of 10 for my Introduction Day. I enjoyed the flying experience to the full!! The review of the day was put into full perspective by Captain Keith Evans. The controls of the Robinson R22 were described in the pre flight briefing, and I was able to fly the helicopter using Cyclic, Collective, and Pedals. I found the combination of keeping the helicopter flying, observing the air speed, looking out for other aircraft very demanding but very rewarding. I can remember over compensating the Cyclic control and can remember the advice from Keith. Select! Hold! Adjust! There was alot to take in and you also learn alot about your own character. To understand, be patient, and try to put into practice and be determined to succeed. The end of the day we put the R22 into the hanger and Keith kindly gave me advice on buying a Rotocraft Book. I will booking further training early next year. Starting in February 2012. I left Heliflight on saturday afternoon with a big smile on my face, giving myself a little more confidence. So to Keith, Joe, Helen, Robert and Everyone else at Heliflight have a great Christmas and I will see you all next year for further training.

 

Andy Birch - Posted 10th December 2011 *****

I could not believe from never having even sat in a helicopter previously i was about to go up in the air & actually be allowed to fly one myself with the aid of the R22's dual controls. My instructor Captain Alan Austin made me feel instantly at ease with precise & easy to understand instruction.
After only a short briefing we were in the air & Alan showed me which controllers did what & explained how little movement was necessary to make the R22 respond. Within no time Alan gave me control of just the foot pedals turning both left & right & then concentrating on balancing the pedals to keep the helicopter pointing in one direction without turning. Next i was given control of just the collective & practised up & down movements including landing & taking off & hovering. Then surprisingly i was given control of the foot pedals & the collective together which even though i say so myself i soon grasped the hang of it. Next i was given control of the cyclic stick. This i found to be extremely sensitive but again with a little practise it became easy enough to control & Alan remarked on how easily i seemed to grasp the sensitivity. We then had a good fly around with Alan at the controls but giving me the collective to choose a height i felt comfortable with. When we got back to the airfield i was given the controls again one & two at a time & we went through a few turns & landings/Taking off & hovering. Then the most surprising thing happened in that i was asked if i wanted to take all of the controls together. This made me feel great in that Alan must of felt comfortable enough for me to do so whilst obviously he could still take control should i not be able to control it if things did not go well. Even though i felt very comfortable with all of the controls one at a time or two together i personally felt like i needed mere time to take all three together but it was a fantastic feeling to have been given the opportunity should i of chosen to do so. All in all i had the best experience i have ever had & would say to anyone who can afford it, Try it you will not be disappointed. I will certainly be having another go as soon as i can afford to do so. After my experience i was taken for a look around the hanger & invited to sit in the other helicopters. A thoroughly fantastic experience day & one i will never forget. Thanks guys you made my birthday a very special day indeed

Owen March - Posted 29th November 2011  *****

I finally got round to booking this 60 minute taster that was a 2010 Christmas present! While an expensive gift, if you consider running costs, depreciation and pilot time, its not really that bad.

The briefing was simple but thorough and we were soon in the air. Candia showed me the basics and I was soon in control. After an enjoyable buzz around the countryside at up to 90mph we still had 10 minutes to have ago at hovering. Some of the controls were relatively easy to master apart from the collective which I could anticipate taking quite some time...

Overall a great experience!

Martin Parker - Posted 7th November 2011  *****                              I was extremely impressed with the instructor's clear guidance and capability. She handled the aircraft beautifully and precisely and with a degree of confidence I have rarely seen in my 10 years in fixed wing. This being only my 2nd hour on rotary I was somewhat surprised and thrilled to be allowed to land, take off and hover, she clearly had incredible confidence in her own ability to recover my mistakes. I wasn't surprised to learn that Candia had around 5000 hours on rotary and will be my first choice for training for my PPL(H).

Kenneth Johnson - Posted 2nd November 2011 *****

Everything we asked for and more was done on our 30min flight round Worcestershire, our 6 year old grandson was over the moon and cant wait to do it again, have recommended you to all our friends thank you very much.

Stephen Williams- Posted 21st September 2011 ****

Half hour flight in an R22. Parking simple and convenient. The flight was great fun with plenty of time at the controls. If there had been more time would love to have let the pilot show me what it could do, as we were flying well within the heli's performance envelope. Got this as a present so can't comment on value for money, but am sure it was worth it. 

 

Bob Breeze - Posted 21st September 2011 *****

Excellent first time helicopter flight experience. The amount of information was difficult to absorb over a thirty minute lesson, but was handled expertly by an extremely capable pilot and teacher. I was impressed with the flying capability of such a small aircraft and felt comfortable throughout the flight.

 

Mark Hendel - Posted 10th Sept 2011 *****

Heliflight come highly recommended after my fling experience, a friendly relaxed but highly professional operation. My briefing was conducted my Candia who is a true credit to her profession, we concluded the flight briefing and went flying!,
A truly unforgettable experience that I would recommend to anyone. Candia will ensure you receive a great experience and relaxed introduction into rotary flight.
Candia, Thank you for making my experience unforgettable.

Toby Farrar - Posted : 8th Sept 2011 *****

I had always wanted to fly a helicopter, and having a trial lesson bought for me by my Wife and family finally gave me the chance to do so. My instructor was Candia, who took me through a pre-flight briefing and then straight into the helicopter. Throughout the lesson Candia was calm, concise and very easy to learn from. I was pleasantly surprised by how much of the flight I was in complete control of the Helicopter. I’d imagined I would only get a small time at the controls but almost as soon as we were off he ground Candia was getting me used to the controls and letting me try them one by one. I had plenty of time to get used to a bit of level flight with some turns, and then a good go at hovering the machine (not easy, but exhilarating!).

It was all I could have hoped for from an hour in the air and I would thoroughly recommend it to anyone. I’m really glad I had a whole hour, I’m sure half an hour would still have been amazing, but having all that time gave me a real chance to get the feel of it. HeliFlight, and Candia in particular, made the experience smooth, safe and extremely enjoyable. My only problem now is trying to find the resources for a complete course!

 

Lee Symons - Posted : 2nd September 2011 *****

I arranged the flight as a surprise for my wife on our 10th wedding anniversary. We were given a very friendly welcome from a gentleman who was able to suggest a suitable route to fly over as we did not know the local area. The lady pilot soon made us feel at ease and pointed out many points of interest. My wife and I thoroughly enjoyed the experience. My 8 year old daughter is now very keen to fly and we will definitely be making a return visit. This wonderful experience made our weekend.

 

Kerry Haines - Posted : 1st September 2011 *****

I can highly recommend this experience to anyone interested in flying or if you just want to try something new. I was given this experience as a Christmas present by my children (4 & 6) they accompanied me on the trip and they were made to feel very welcome in the lounge area and were able to walk out and sit in the helicopter I was going to fly. I felt very relaxed in the safe hands of Candia who explained everything clearly. I was given the opportunity to take over the controls and was taught to hover the plane. This was a truly unforgettable experience which I would highly recommend to anyone. Thank you for a fantastic experience and for your hospitality.

 

Richard Inverne - Posted : 24 Aug 2011 *****

Excellent pre-flight briefing by Candia, a very confidence-inspiring pilot. Lovely flight with Candia reassuring me when necessary. I much enjoyed the lesson in hovering near the ground in the last few minutes. First-class trip in every way and highly recommended.

 

Johnny Morrison - Posted : 5 Aug 2011 ****

Heliflight provided a very friendly and professional service. I was greeted in a friendly manner and briefed about the flight. During the lesson, I was given lots of information and clear instructions. The flight itself was lots of fun and gave a very good idea of what heliflights are all about. Whilst its a fairly brief experience, I would recommend this to anyone who has ever wanted to try any form of flying.

 

Wayne Worlock - Posted : 1 Aug 2011 *****

This Helicopter flight experience was a present for my 40th birthday and I have to say that it was a an outstanding experience. Candia explained everything before we went up and re-assured me whilst up in the air. I felt completely safe at all times even when she let me have total control of the Helicopter. I now know what a bird feels like when it's up there, so free from everything. Marks out of 10 has to be a 10!! Thanks Candia

 

Abigal Stogdale - Posted : 29 Jun 2011 *****

I had a fantastic time with my lesson, and I can't imagine anything that could have been done to make it better. My instructor was brilliant and the aircraft was in immaculate condition. Thank you very much for the unforgettable experience.

 

Lesmond - Posted : 4 Jun 2011 *****

Given to me on my retirement by my colleagues and secretly with my wife's support. What an experience it was simply stunning in just thirty minutes it was the best it could have been, furthermore all the family enjoyed the day very courteous and professional. Would happily recommend this for a special treat truly marvellous.

 

J Paulett- Posted : 3 Jun 2011 *****

I had a trail lesson purchased for me by my girlfriend, after I mentioned that I'd be keen to see if I enjoyed rotary flight.

Prior to my flight I'd had phone contact with Heliflight, staff were helpful and professional. On the day of the flight, front of house staff were professional and accommodating; I certainly felt well treated.

During the pre-flight briefing, my instructor Candia gave me a clear overview of the basic principles of rotary flight, and overview of the role and function of the helicopters controls.

Candia's instruction throughout the 1hr flight was clear, and unambiguous, and I felt safe and encouraged, despite being a total novice. This is not to say that I didn't give myself a couple of scares!!!!, and I was wrecked afterwards - make no mistake, this is really hard, and fun, work!

This was a highly professional introduction to rotary flight, and I can say without reservation that this was an amazing experience, and one I hope to repeat!
J Paulett

 

Joan Smith - Posted : 25 May 2011 ****

My trial lesson was a 70th birthday present and my daughter couldn't have chosen a better gift. I was quite nervous but Candia put me at my ease and I was able to answer the questions I was asked during my briefing. It was a cold crisp day and we flew up over the Malvern Hills. They looked beautiful covered with a thin layer of snow. I took the controls twice with encouragement from Candia, it was a very thrilling experience. On our return I successfully held the craft in hover mode. My husband and granddaughter accompanied us, they also enjoyed the trip, my husband said that he felt very safe when I took the controls. I had great confidence in the company and the treatment that we received. It would be lovely to be able to afford more lessons with Heliflight.

 

Andy Russell - Posted : 24 May 2011 ****

Had this flight as a birthday present from friends so didn't purchase myself but I was very impressed by the quality of service offered and the help I received from my pilot Candia. I would recommend the half hour session I did as an introduction, got to see the countryside from 1000ft, fly and hover the helicopter. I would consider going back for another flight funds permitting.

 

Jon Birkett - Posted : 22 May 2011 ****

Packed a lot into the short 20-30 minute flight. It felt like the experience was customised to you as an individual rather than following a set formula. Would definitely recommend.

 

T. Atkins - Posted : 20 May 2011 *****

 had been bought this experience of a trial helicopter lesson as a 50th birthday present by my partner Marie, in my opinion .... Much better than a beer fuelled party that is easily forgotten!

I have to say truthfully that this was the best experience I have ever had, and will never forget it!
My instructor for the day was Jon Lane, (who has also taught some famous TV celebs... No names mentioned here but he told me!) who I found to be a very friendly, knowledgeable & professional pilot, he handled the R22 chopper we were in, like it was his drive to work car! (what a great job he has!)

After a pre flight briefing, the 40 min flight was much longer than I had expected, he let me take the controls in flight, but my nerves let me keep him in control!

I did however manage to hover and land (with his help) and take off again using the collective and compensating for the chopper's tendency to turn using the left tail rotor peddle.
Up to this point Jon was in control fully but this was the best bit for me as I could actually get a feel for the machine and then was totally spell bound by it!!
(all I kept saying was... "this is UNBELIEVABLE!!")

If I had bags of cash available... I'd be there every day taking lessons but, alas, the terminally skint can but dream!! lol but, at the end of the day this experience was worth every penny.

Highly and totally recommended In my opinion, nothing beats it.
Thanks for a great day Heliflight And special thanks to Jon Lane from me for making my 50th a day to remember (T. Aitkins)

 

Andrew Donnelly - Posted : 20 May 2011 *****

I booked a pleasure flight for my wife's birthday, which I felt was great value for money. Their pilot broke his leg two days before the flight, and given the importance of the day to me they did everything they could to make it happen and we had a great experience and will probably be back for a future experience.

 

Sarah Magalotti - Posted : 20 May 2011 *****

What a truly amazing helicopter experience. The pilot and company were very professional. As I have a fear of heights the pilot did his up most to put me at ease, eventually I was confident enough to take control. Would thoroughly recommend this company to all.

 

Steve Horgan - Posted : 20 May 2011 *****

I was bought a trial helicopter lesson for my birthday. The whole experience was amazing. The service was professional. I felt the staff I met were out to give me a first rate experience. The whole of the paid for time was spent in the helicopter and passed very fast. I recommend Heliflight for a trial Lesson.

 

Dan Porter-Brown - Posted : 20 May 2011 *****

I was bought a trial helicopter lesson for my 40th birthday. The fact that I've been obsessing about how to get a pilots licence for the three months since is an indication of how amazing the whole experience was.

The service was professional, expert and yet very personal. I felt at all times that the staff I met were focussed on ensuring my experience was first rate. I cannot recommend Heliflight highly enough.

 

Glen Hook - Posted : 20 May 2011 ***

I was bought a heliflight as a gift and I was disappointed as I felt the pilot saw my 20 min intro flight as an interruption to his day and he could be doing more important things. I appreciate that it may not be the reason he became a pilot, however its a service your company offer and one that should be fulfilled with some grace.

 


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